قائمة الموقع

International Shipping Service


 

 

International Shipping Service1



International Shipping Service

 

1- The site is not responsible for paying any customs fees or customs clearance, including requirements for any shipment.

2- Shipping fees include customs clearance and delivery of the item to the customer's address in the countries of the world.

3- The service fees that the customer must pay are as follows:

international shipping cost.

The cost of shipping within Saudi Arabia for the distribution service, if requested.

Value added tax and customs duties.

Service fee

4- The customer must pay the full amount before we offer the shipping service.

5- To contact via WhatsApp 00966547137492

6- If your order totals dimensions more than 2.43 meters or 59 kilos, it is considered overweight or oversize, and a fee of 281 riyals will be added to it to be paid to the carrier.

7- Nawras Corporation ships through international shipping companies such as FedEx, DHL, Aramex, and in the event of a problem with the shipment, the shipper is referred to and the terms and conditions applied to him are approved.

8- The shipper guarantees the arrival of the shipment, and in case of loss, he compensates $100 for international shipping as a maximum and $26 for internal shipping, unless there is insurance on the shipment.

9- The insurance does not include damage to the shipment, or the loss of part of it.

10- The compensation process takes from one to three months, since the start of the communication.

11- In the case of a request for compensation, it is required to write the full content in detail in the policy,

The presence of (purchase invoices) is required.

12- It is possible that the compensation may not be fully paid, it may return 50% of the amount or 80% or even 100% more or less according to the conditions of the shipping company.

13- In the event that the shipment is from the customer’s house or warehouses, or from the merchant with whom the customer deals, the customer’s responsibility is to count the number of shipments and provide us with a complete form of its contents before shipping it, and upon the arrival of the shipment, the form and weight of the shipment will be matched with the information he provided us Client. In the event that the complete list is not sent, the customer will bear any shortage of products.

14- In the event that we receive the customer’s form and there is any shortage, we will check the recording cameras in the shop and notify the customer about any update.

15- Nawras shall not bear any loss of goods, whether before shipment or during shipment by the carrier or at customs.

16- The customer is responsible for knowing the weight and size of the shipment. If we receive wrong information, the customer will be obligated to pay the difference and an additional 20 riyals.

17- In the event that the shipment is not delivered to the representative of the trucking company, it will be the customer's responsibility to communicate again or deliver it to the nearest branch, and in the event of a recurrence of the problem, the customer will be alerted.

18- The recipient's information is the responsibility of the customer in the event of any error and in the case of returning the shipment, the customer will bear any financial consequences.

19- In the event that the shipment does not enter Saudi customs for any reason, Al-Nawras shall not be responsible for customs decisions.

20- In the event that the final recipient does not receive any shipment inside Saudi Arabia, the shipment will be returned to the exporter and the customer will bear the costs.

21- In the event of any problem with the shipment / shipments or a note, we must be notified within a period not exceeding 5 days from the occurrence of the problem, after which we will be unable to follow up on the request.

22- In the event of sending a shipment with wrong information, incorrect address, or mismatched price, the customer bears full responsibility.

23- In the case of shipping fragile goods, and in the event of lack of good packaging, the customer will bear the full responsibility.

24- DHL insurance is 93 riyals, and the insurance covers the amount written in the bill of lading only. The rest of the insurance details are compatible with the DHL system.

25- Tight packaging using strong cartons and bubbles to protect the shipment is the responsibility of the customer, shipping companies do not take responsibility if the shipment is affected without insurance.

26- The sender must verify the completeness of his papers before he intends to send the shipment. As FedEx, in this case, Nawras does not bear any responsibility and any amount arising from this.

27- If the merchant has shipments inside the Kingdom, he can insure the shipment by paying 2% of its value and a minimum of 20 riyals, and in the event of loss, loss or damage with no insurance, only 100 riyals will be compensated.

28- In the event that the merchant or sender does not disclose the price of the shipment in the internal shipment, its price will be estimated at 1000 riyals

 

 
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